All OTIS lenses exceed the strictest Australian, United States, and European standards for quality and strength. Mineral glass is the most scratch resistant lens material available, but it is not scratch proof and can crack or scratch if not cared for properly. Scratched and broken lenses are not covered under warranty and we do not offer spare parts (i.e. lens replacements, arms etc.). However we know accidents happen, so OTIS offers a simple and easy way to have your sunglasses replaced at a reduced cost. Please head to the Repairs Request page below to submit your request.
Our Lifetime Warranty will guarantee your shades from any defects that are the direct result of poor workmanship or faulty materials. We stand by the premium materials we’ve chosen and if a legitimate warranty is presented to us, we’ll do everything we possibly can to get the defective pair of shades out of your hands and replaced immediately. If you need to make a warranty claim, please head to the Warranty Claims page below.