RETURNS

We want you to love your new sunnies, but if you are not completely satisfied with your online purchase you must contact OTIS within 7 days of receiving your order. Please contact our customer service team via email: cs_otis@leisurecollective.com.au 

Products may be returned if the items are unworn and in the same condition as they were received. They must be returned in their original packaging within 30 days of your purchase. Please include all contact details, purchase documents and email communication. 

Return address: 
OTIS Eyewear 
30 Wright Street, Busselton, 6280, Western Australia

Once your return is approved you will be offered the choice of exchange or refund to the account used for your purchase.

For more information, please see our Returns Policy here.

Man wearing round sunglasses, a cowboy hat and a black shirt.

1. Contact Us

Please contact the Customer Service team via email cs_otis@leisurecollective.com.au to process your return.

2. Send off your Frames

Send off your items, along with purchase documents in their original packaging within 30 days of purchase to the address above.

3. Receive your refund

Once the product has been successfully returned, you will be offered the choice of exchange or refund.

Discover OTIS - Australian Sunglasses

OTIS sunglasses are 12x more scratch resistant than regular plastic options. All of our lenses are made from 100% thermally-hardened mineral glass - widely regarded as the best sunglasses lens material on the planet. Just watch this scratch test to see the difference. 

OTIS sunglasses are 12x more scratch-resistant than regular plastic options, making them a top choice for high-quality Australian sunglasses. All our lenses are crafted from 100% thermally-hardened mineral glass—widely regarded as the best lens material on the planet. Watch our scratch test to see the difference firsthand! Mineral glass isn’t just durable—it’s endlessly recyclable and non-toxic, making it an eco-friendly option. Pair that with our EcoAcetate frames, certified biodegradable at their end of life, and you get premium sustainable sunglasses in Australia that combine style, performance, and technical excellence.

Australian-Made Sunglasses for an Active Lifestyle

Born on the rugged coast of Western Australia, sunshine and salt are part of OTIS Eyewear’s DNA. We create premium Australian sunglasses designed to withstand harsh elements while letting you enjoy the outdoors with unmatched clarity and style.

Whether you're hiking, surfing, or simply enjoying the sunshine, our glass lens sunglasses in Australia are built to keep up with your adventurous lifestyle. OTIS Eyewear: Reframe the future.

How do you make scratch-resistant sunglasses?

All OTIS sunglasses are designed by our team at our head office in Western Australia. While we’re proudly local, we draw inspiration from global fashion trends, sustainability advancements, and innovative materials like handmade acetate.

We source our mineral glass lenses from natural materials like sand and soda ash, thermally harden them to enhance their natural scratch resistance, and hand-polish every lens to ensure 100% optical clarity. The result? The most durable, scratch-resistant Australian sunglasses available.

From regular and polarised lenses to our LIT Lens (which enhances contrast for vibrant vision), every pair of OTIS glass lens sunglasses sets a new standard for quality. Our partnerships with iconic ambassadors like skateboarder Jamie Thomas, activist Greg Long, and Australian surf icon Imogen Caldwell ensure every pair of sunglasses has its own story of adventure and style.

Free Shipping For Sunglasses in Australia

It’s never been easier to shop for OTIS sunglasses in Australia. Our handy fit guide helps you pick the best styles for your face shape, there’s FREE SHIPPING for all Australian sunglasses orders, and there’s the convenience of Afterpay. 

If you need any help finding the best high-quality glasses for you, give our team a call on (08) 9756 7311 or email us at cs_otis@leisurecollective.com.au

Or, to head into your closest local OTIS Eyewear retailer and try on some frames for yourself click here.