Thank you for submitting our Warranty Claim form

To continue with your claim, please follow the steps below:

1. Print a copy of your details from the form below and include it in your parcel along with your broken glasses.

2. Package up your glasses and send to the following address:

OTIS Reply Paid: 83611

The Leisure Collective

64 Commonage Road

Dunsborough 6281, Western Australia

*Please note using this account will ensure you are not charged postage, tracking is not included so if you wish to track your parcel we encourage you to add it on. Please allow 10 business days for transit.

3. Drop off at your local Australia Post branch.

We endeavour to process all returns within 48 hours of arrival, and we will contact you within this time if we have any queries with your return.

All replacement glasses are sent via express post and should arrive to you within 2-5 working days of dispatch.

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